Outsourced Operations

PCG is a proven vendor for outsourced operations of state child welfare agencies.  We perform numerous day-to-day operations for state agencies, including but not limited to:

• Title IV-E Eligibility Determinations 
• Title IV-E Claim Preparation 
• Cost Allocation Plan Preparation 
• Social Security Administration Account Management (Title XVI SSI and Title II RSDI) 
• Medicaid Claiming Under Rehabilitative Services Option 
• Medicaid Claiming Under Targeted Case Management Services
• Title IV-D Child Support Accounts Receivable Management

  

Among Our Projects:

• Since project inception, PCG has increased entitlement revenue receipts for the Massachusetts Department of Social Services by $110 million while decreasing the cost of the project. As a result, for every dollar the state spends on this project, return on investment has increased from $11 in SFY 1993 to $54 in SFY2007.
• To date, PCG has passed reviews of its processing of Massachusetts Department of Social Services Title IV-E claims and Medicaid case management and rehab claims with 100 percent accuracy.
• PCG developed a database for the Commonwealth of Pennsylvania that uses logic to identify error forms in the state’s Title IV-E eligibility determinations.
• PCG helped the State of Rhode Island prepare for and pass an ACF primary audit.  PCG also performed a comprehensive review of the State’s Title II/Title XVI accounting operations for best case practice, federal compliance, and quality assurance purposes.
• PCG provided Washington, DC with a new policy and procedures manual on Title IV-E and Medicaid TCM and residential rehabilitation.  PCG also developed quality assurance procedures and assisted with implementation.
• PCG helped the State of Missouri prepare for its ACF Title IV-E audit and assisted during the audit.