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Child Welfare Outsourced Operations  


PCG Human Services™ is a proven vendor for outsourced operations of state child welfare agencies.  We perform numerous day-to-day operations for state agencies, including but not limited to:
  • Title IV-E Eligibility Determinations
  • Title IV-E Claim Preparation
  • Cost Allocation Plan Preparation
  • Social Security Administration Account Management (Title XVI SSI and Title II RSDI)
  • Medicaid Claiming Under Rehabilitative Services Option
  • Medicaid Claiming Under Targeted Case Management Services
  • Title IV-D Child Support Accounts Receivable Management
Proven Results
Since project inception, PCG Human Services™ has increased entitlement revenue receipts for MA Department of Social Services by $110 million while decreasing the cost of the project. As a result, for every dollar the state spends on this project, return on investment has increased from $11 in SFY 1993 to $54 in SFY2007.

PCG Human Services™

   Child Welfare and Youth Services

» Child Welfare Claiming » Cost Allocation Plans » Emergency Preparedness » Fiscal Monitoring » Medicaid Rehabilitation » Medicaid Targeted Case Management » Outsourced Operations » Quality Assurance » Random Moment Time Studies (RMTS) » Rate Setting » State Plan Development » Title IV-E Case Reviews » Waiver Design and Management

   Early Education and Child Care

   Elders and Persons with Disabilities

   GSA Federal Contract Vehicles

   SSI/SSDI

   Strategy and Finance

   Supplemental Nutrition Assistance
    Program (SNAP)


   Temporary Assistance for Needy
    Families (TANF)