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Home | Human Services | Strategy and Finance
Strategy and Finance
PCG Human Services provides thoughtful and innovative consulting services to help your organization operate smoothly, efficiently, and with maximum attention to proper federal reimbursement for activities and services you provide to populations in need.
We help distressed, inefficiently managed, or even healthy public sector financial operations to achieve new levels of service delivery and fiscal vitality. PCG understands that each organization requires a tailored approach, grounded in core professional management principals, to get meaningful results. Using these principals, we provide a path to improved processes and outcomes for our clients.
Let PCG’s proven experience assisting state, county, and municipal governments improve financial and operations management performance work for your organization. For TANF, SNAP, Child Welfare, Child Care, Mental Health, Disability, and Aging programs, we offer:
Benefits Overpayment Recovery:
PCG’s Benefit Overpayment Recovery Solution can help you immediately by developing and implementing a strategic and efficient system for cash repayment collection, processing, and reporting

Business Process Review (BPR):
Get more out of your existing business resources by examining how work flows through your organization. PCG works with human service agencies to identify deficiencies, pain points, and bottlenecks in current business processes and can make the necessary adjustments and re-designs to improve service delivery and efficiency.
Cost Allocation Plans (CAP)
Obtain the federal reimbursement for which you are entitled. PCG has comprehensive national expertise in developing, implementing, and operating compliant cost allocation plans and RMTS programs, developed by seasoned experts on cost allocation principles and federal regulatory guidance.
Performance and Contract Purchasing and Monitoring:
As more government operations and services are outsourced to for-profit and not-for-profit organizations, PCG recognizes the emerging need for augmented support in developing value-based purchasing strategies and monitoring service contracts. PCG can assist in RFP development, program specification requirements, performance measurement, and program evaluation. PCG can also help you get manpower on the ground to contracted provider sites for more effective monitoring of service delivery and documentation practices.
Random Moment Time Studies (RMTS)
Public Consulting Group (PCG) is a national leader in the review, development, and administration of Random Moment Time Studies (RMTS). We can help you maximize the recovery of funds and ensure compliance with federal and state regulations regarding the operation of time studies.

Regulatory Consulting Services:
The regulatory environment is cumbersome and complex. To navigate it effectively requires a seasoned set of skills. PCG has nearly 25 years of experience helping clients to maneuver through federal, state, and/or local funding rules and regulations in order to prepare compliant annual budgets, program designs, and claiming strategies and move forward with confidence.
Revenue and Expenditure Reporting:
Do you face burdens in producing timely and accurate financial reports? PCG can help you compile and submit federal quarterly financial reports without hassle or worry. We can leverage existing systems and resources to produce financial reports across the health and human services funding streams for submission to federal agencies on a consulting or outsourced service basis.
Revenue Enhancement:
Health and human services agencies are constantly challenged to secure new revenue streams to support the increased demands for their programs and services. With demands on funding for safety net services for needy and aging citizens driving health care and other social service costs to all-time highs, state agencies must pursue a comprehensive strategy to identify sustainable funding streams to support their missions.
Contact
PCG Human Services™ to learn more about solutions to your Finance and Operations challenges.
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