PCG Technology Consulting (PCG TC) was awarded two new contracts in August to continue to provide Independent Verification & Validation (IV&V) services to the California Department of Social Services (CDSS) and business and operations support services to the California state-based health insurance marketplace, known as Covered California.
At CDSS, PCG TC’s IV&V services will support the California Child Welfare System – New System (CWS-NS) project. PCG TC has been providing IV&V for CWS-NS since March 2014, and this win will enable continued and uninterrupted service to our client. PCG TC is committed to supporting CDSS and the CWS-NS project to meet technical and business objectives that will
- Improve service delivery and outcomes
- Allow more timely system enhancements to support changes in CWS practice
- Achieve Statewide Automated Child Welfare Information System (SACWIS) compliance required to maintain Federal Financial Participation (FFP) funding and avoid federal noncompliance penalties
- Reduce ongoing maintenance and operations costs
The CDSS approach to meeting these objectives is to replace the current operational Child Welfare Services/Case Management System (CWS/CMS) with a new computing infrastructure and a new software system using a buy/build product-delivery model. CWS-NS will be procured and implemented to optimize the effective delivery of CWS services to California counties and provide significant benefits to children, their families, and communities as CWS workers become equipped to more effectively perform their jobs, now and in the future.
At Covered California, PCG’s business and operations services have been extended through June 2017 to support the upcoming Open Enrollment period and help the organization evolve into a more mature organization. To do this, PCG TC created three distinct project teams, comprised of the operational divisions within Covered California:
- Outreach, Education & Enrollment Group
- Plans & Care Group
- Infrastructure Group
To provide services, PCG TC created a Project Management Framework and customized our Business Process Assessment methodology that was adopted by Covered California to support all areas of business operations to meet its organizational goals and strategic objectives.