Director of Employee Experience / Corporate Technology
Morgan Bacia joined PCG in 2013 and is currently the Director of Employee Experience. Prior to joining PCG, Morgan was employed as a project manager at Xerox working on Electronic Payment Card (EPC) and Federal Department of Treasury (FDT) projects for payment card disbursement and benefit enrollments. In 2013, Morgan joined PCG’s Corporate Technology BU as a Service Delivery Manager for Education. In 2015, she was promoted to Operations Manager; taking on the responsibility of helping internal customers select, acquire, configure and protect their infrastructure and data, both on-premises and in the cloud as well as developing the disaster recovery plan for Corporate Technology infrastructure. In 2018, she became Senior Manager of the Employee Experience Team, and was promoted to Director in 2019. She is responsible for leading cultural change through the implementation of workspace agility, efficiency, and employee engagement initiatives. In her current role, Morgan works closely with stakeholders to create and execute global programs that accelerate productivity and facilitate a culture of engagement, collaboration, and innovation.
Tony McLean Brown
Principal / Corporate
Tony McLean Brown is the Director of Strategic Investments at Public Consulting Group, Inc. (PCG). Mr. Brown has held several senior leadership positions since joining PCG in 1990 that contribute to corporate functions and business lines.
Mr. Brown brings more than 35 years of project experience in public sector information technology (IT), which includes management consulting, systems integration, and operations related to the healthcare, social care, and education industries. He oversaw the expansion of PCG’s core capabilities, including federal revenue optimization, K-12 public special education (SPED) services, consumer direction, workforce development, and most recently, space exploration collaborations.
As a facilitator and advocate, Mr. Brown has been a long-time supporter of the North Carolina Institute for Emerging Issues (NC IEI), South by Southwest Education (SXSW EDU), National Human Services Finance Offers (HSFO), National Third-Party Liability (TPL), National Title 1, and special education (SPED) conferences.
Mr. Brown’s passion and technical leadership were instrumental in the establishment of PCG’s Third-Party Liability (TPL) Practice Area (PA), which became the market leader just prior to PCG’s divesture of the TPL business in 2006. The TPL PA provided a full range of identification and billing services, operational support, and subject matter expertise (SME) to both Medicaid programs and managed care organizations (MCOs).
PCG’s new office expansions were also led by Mr. Brown in the Southeast (NC, TN, WV, GA, and FL), the Southwest, California, the Pacific Northwest, and Australia. He supported the enhancement of PCG’s back-office systems and collaboration tools to improve compliance with federal data confidentiality and security requirements.
Prior to joining PCG, Mr. Brown worked for Deloitte, General Motors, and the Environmental Protection Agency. Mr. Brown holds a Master of Business Administration degree from Duke University, and a Bachelor of Science degree in Computer Science from North Carolina State University. He also graduated from Enka High School in Candler, NC.
Mr. Brown has served as a board member at PCG, Integra Choice and Control (ICC), the Cannon School (Concord, NC), and Francis Asbury United Methodist Church (FAUMC). In addition, Mr. Brown published, “A Happy Guide to a Short Life,” in 2007, and produced the music video, “Old School,” in 2015. Mr. Brown has also competed in athletic events such as the Boston Marathon, the Leadville Trail100, the CrossFit Open Qualifier (Global Rank #149), the Panama City Ironman, and the South African Comrades Ultra Marathon.
Corporate Facilities Director / Corporate | Facilities
With 25 years of experience at PCG, Ms. Clark has been instrumental in project operations for PCG clients of all sizes and projects of varying scope. Ms. Clark is responsible for compiling data, negotiating leases, touring buildings, working with/and overseeing contractors throughout the build-out process, and completing the entire office structure for more than 50 PCG satellite offices. She works closely with all elements of a project team inclusive of PCG ITS enterprise architects, brokers, owners, landlords, and property managers along with contract leads, account managers.
Chief Information Officer / Corporate Technology
Mr. Forth has more than 27 years of technology and management experience. He joined PCG in 2012 and currently provides transformational technology leadership for PCG's corporate services, including customer-facing technology products and services and connectivity to the firm's more than 40 U.S. and international offices. Mr. Forth began his career with BlueCross BlueShield of Tennessee in 1986 as an applications development engineer in the mainframe applications division, and left in 1990 to work as a functional manager of mainframe and client/server applications with Great Western CFG, a financial services company. After advancing to Director of Production Support and Applications Development, he left Great Western to become CIO at Comprehensive Care Corporation, a carve-out behavioral health care payer. Mr. Forth also served on the Board of Directors for Comprehensive Care's international operations doing business in South America. Mr. Forth spent nine years as a management consultant for PricewaterhouseCoopers, Probandi LLC, and Comdyn Inc., where he consulted for major customers such as Cigna, Pharmerica, BlueCross BlueShield of Tennessee, and the Blue Cross Association. Before joining PCG, he spent four years as CIO at HealthPlan Services, the nation's largest independent third-party administrator to the health and life insurance industry. Mr. Forth earned a BS in Computer Science at Tennessee Technological University and an MBA from Central Michigan University.
Chief Operating Officer / Corporate
Mr. Garofalo brings a strong record of leadership in the application of analytics, metrics, and business intelligence. He more than 35 years of experience managing consulting services operations and facilitating growth in large organizations. As Executive Vice President of MAXIMUS Inc., Garofalo served as leader in strategic direction and executive oversight, and in delivering business solutions for health and human services operations programs. Mr. Garofalo earned his bachelor’s degree in Computer Science from the University of Maryland and his master’s degree in Computer Science from George Washington University.
Senior IT Director / Corporate Technology
Mr. Haverstock has over 30 years' experience in information technology. His has significant experience building and managing large infrastructure environments. He was responsible for the delivery of computer and network services for an $8 billion national managed healthcare corporation where he managed staff of 300 professionals providing support for Enterprise Networking, Technical Services, Database Administration, LAN Administration, Computer Operations, Production Control, Help Desk, Desktop Services, Client Relationship Management and Voice Communications for more than 18,000 employees in 250 locations. He was responsible for strategic and tactical planning for the Computer Services organization and provided technical vision for large systems, wide-area networks, local-area networks and distributed servers. His previous experience includes time working with PCG's technology consulting division. While there he engaged in several technical Independent Verification and Validation (IV&V) projects for the State of California.
He has a Bachelor of Science degree in Computer Science from Iowa State University, and a MBA from California State University, Sacramento. He also has the ITIL Manager's Certificate in IT Service Management.
Chief Financial Officer / Finance
Daniel T Heaney, MBA, is a financial professional with more than 20 years of experience in public and private companies. He has held senior financial management positions in operational and corporate finance, with responsibility for treasury management, international finance, mergers and acquisitions, control and audit. He joined PCG in 2003. Prior to PCG, he was CFO for Seniorlink, an elder care management company based in Boston, Ma. Mr. Heaney spent 19 years at Perkin Elmer (formerly EG&G Inc.), a global $1.5 billion Fortune 500 diversified technology company. He served as the company's corporate treasurer for four years, with earlier roles that included five years as controller of the Technical Services Group, one the firm's five strategic business units involved in commercial and government services. He currently serves on the boards of Raleigh, North Carolina based LobbyGuard LLC, a provider of visitor management systems and Development Alternatives, Inc., a Maryland based firm that provides international development services and aid in developing countries. Mr. Heaney holds a B.A. from Colby College and an MBA from the University of San Francisco.
General Counsel / Legal
Mark Kmetz has more than 30 years of experience as an attorney in the private and public sectors. As the PCG General Counsel, Mr. Kmetz reports to the CEO and leads PCG’s Legal Department. He previously headed a Massachusetts state agency, served as an Assistant Attorney General for the Commonwealth of Massachusetts and an Assistant United States Attorney in the Eastern District of Pennsylvania, and was an attorney in private practice and a law clerk to a federal judge. Mr. Kmetz holds a Bachelor of Arts degree from the University of Chicago, and a JD from the University of Virginia School of Law.
Corporate Director / Corporate
Mr. Maguire's role includes strategic planning, client development, partnership creation, product development, and organizational development for PCG's global consulting services businesses that include PCG Polska, Sp.Zo.o with offices in Warsaw and Lodz, Poland and PCG Advisory Services LTD in London. He came to PCG from the University of Massachusetts Medical School , where he was Executive Director of Human Resources and Global Projects for the Commonwealth Medicine strategic business unit ,which provided clinical and consulting services to 33 states and 30 countries. He is a senior faculty member in the Master of Public Administration and Master of Science in Professional Communication Degree Programs at Clark University in Worcester, Massachusetts. Mr. Maguire formerly held a position of Dean of Continuing Education at Anna Maria College. He has 25 years of global organizational consulting experience with clients including EMC2, EMC2 Limited Bangalore India, Pfizer PGRD, Texas Instruments, The International Chiefs of Police Association, The Institute for Transitional Economies, The US Army, The US Navy, Electricite' de France, and Gaz de France. Mr. Maguire has participated in USAID-funded projects with delegations from Tanzania, Cote d'Ivoire, Russia, Uzbekistan, and China. He holds a Bachelor of Science Degree from Syracuse University, a Master of Arts Degree from Emerson College and has completed his doctoral course work in Adult and Human Resources Education and Training at The University of Connecticut.
Governance, Risk and Compliance Officer / Governance Risk and Compliance
Michael Marotta is PCG’s Governance, Risk and Compliance (GRC) Officer. He joined the firm in 2016 with extensive experience in risk management, corporate ethics and governance, regulatory compliance, internal audit, and strategic planning, both in the U.S. and abroad. Prior to joining PCG, Mr. Marotta was the Director of GRC at Crane Currency and had similar risk management and compliance positions at MassMutual Financial Group, Goldman Sachs and The Bank of New York. As the firm’s GRC Officer, Mr. Marotta reports to the CEO and is responsible for establishing and overseeing these functions at PCG. Mr. Marotta received a Bachelor’s Degree in Economics and Government from The University of Notre Dame and a Master’s Degree in International Political Economy from New York University.
President / CEO / Corporate
Bill Mosakowski is Founder, President, and Chief Executive Officer of Public Consulting Group, Inc. (PCG), a management consulting firm serving clients in the health & human services and K-12 education sectors. In his current role, Bill oversees day-to-day operations and strategic initiatives for PCG.
Bill's career has centered on serving the fiscal and operational needs of the public sector. Upon graduating from Clark University in 1976, he first worked as Assistant Revenue Director for the Commonwealth of Massachusetts Department of Mental Health and Mental Retardation. In 1981, he left public service to become Director of Reimbursement for Harvard Community Health Plan's Parker Hill facility, a small public hospital located in Boston's Mission Hill neighborhood. Prior to forming PCG, Bill was a senior consultant with Touche Ross & Company now Deloitte & Touche, where he worked on expansive and comprehensive strategic planning projects for health and human services facilities across the country.
Bill founded PCG in 1986, combining his entrepreneurial business interests with a growing expertise in public sector fiscal and operational management. The firm quickly grew from a three-person operation to a highly successful company with roughly 2,000 employees, 50 offices, and nearly $350 million in gross annual sales. Today, PCG focuses on three major market areas: 1) enhancing operational and financial performance for state and local health and human services agencies; 2) providing consulting and technology applications to the K-12 education sector; and 3) developing and serving the national market for Third Party Administrator (TPA) services to support self-determination and consumer-directed care for chronically ill, frail and elderly, developmentally disabled, and other at-risk populations, through PCG's subsidiary company – Public Partnerships, Ltd.
Bill served as chairman of the Clark University Board of Trustees in Worcester, MA (2007-2011),where he and wife Jane also founded the Mosakowski Institute for Public Enterprise. Additionally, Bill serves as Board member of St. Mary's High School in Lynn, MA and as a member of the Board for the Massachusetts Association of Mental Health (MAMH).
Director of Production and Creative Services / Corporate
Ryan Paiva is the Director of Production and Creative Services. Since joining the company he's worked to develop an in-house agency capable of producing large-scale design projects for PCG, it's companies, and clients. He manages a hand picked team of highly creative and motivated graphic designers, communications and production staff that work together to produce the company's materials.
Chief Technology Officer / Corporate Technology
Mr. Rahman has more than 26 years of technology and management experience. He joined PCG in 2019 and currently has responsibility for all PCG infrastructure including Data Centers, Office Connectivity and Cloud Solutions. Mr. Rahman began his career with Corporate Health Consultants in 1995 and joined AT&T Labs in 1996 as a telecommunication engineer building AT&T’s Hosting & Cloud solutions. He helped AT&T build the multi-Billion Dollar Business Unit, AT&T Managed Hosting & Cloud Solutions. Later at AT&T Labs, Mr. Rahman started AT&T’s Strategic Opportunity/Innovation Forum and became a leading member of AT&T’s Innovation Patent Board. Mr. Rahman left AT&T Labs as a Principal and joined Verizon Business in 2010 as a Managing Principal overseeing Verizon Global Solutions Network Data Center Professional Services organization. Mr. Rahman joined UTC Associates and Charles Schwab in Senior Technology Management positions assisting large customers through their technology transformation journey; building hybrid cloud solutions. Mr. Rahman played key leading roles supporting large IT Transformation initiatives with hundreds of Million Dollars budgets migrating legacy software and hardware platforms into Micro Services in a hybrid cloud platform. Mr. Rahman earned a B. Eng. in Electrical Engineering at Concordia University, Montreal Canada and many US Patents and prestigious awards throughout his career.
Executive Vice President of Human Capital / Human Resources
Ms. Russell has more than 30 years of Human Resources (HR) experience working in various industries, including financial services, retail, consulting, high tech, and insurance. She has provided leadership for all the functions within HR from talent management, acquisition, training and development, compensation, Human Resources Information Systems (HRIS), and business partnerships. Ms. Russell is an adjunct professor of Human Resources at Framingham State University’s Graduate School of Business. She earned her Bachelor’s degree in Human Development from Boston College and her Master’s degree in Instructional Design from the University of Massachusetts, Boston.
EVP Human Resources Administration / Human Resources
Ms. Santoro has more than 20 years of human resource management experience. Her areas of expertise include staffing, compensation management, training, employee relation, employment law, and the implementation and management of human resource operations. Prior to joining PCG, Ms. Santoro was Director of Human Resources at Harvard Medical School, where she was responsible for the development and implementation of the University's first compensation structure for professional staff. She also managed the recruiting function and provided skills training to hiring managers. Ms. Santoro has worked both in the non-profit and for-profit sectors. She has managed federally-funded independent living centers as well as provided direct case management services to adults with disabilities and their families. Ms. Santoro holds a Bachelor's Degree in Social Work & Sociology, as well as a Master's degree in Management.
Principal, Director of Marketing / Marketing
Stephen Skinner, a Principal with Public Consulting Group, Inc. (PCG), a management consulting firm, headquartered in Boston which provides operations, financial management, and technology solutions to state and local government clients throughout the US, Canada and the European Union. He is currently PCG’s Director of Marketing and Communications and also Chairs PCG’s Human Resources Committee. Mr. Skinner has 35 years of experience in consulting to, and working for, state and federal government entities and non-profit organizations. Over this time, Mr. Skinner has directed different PCG industry groups including Information Technology Innovations and Consulting in 2000 – 2003. He helped to found PCG’s education practice in 1990 and has also directed PCG’s Health and Human Services practice. Mr. Skinner has also directed numerous engagements involving health care provider rate setting and revenue enhancements.
Chief Technology Officer / Corporate Technology
Rich Talaber joined PCG in 2012 with responsibility for all PCG Infrastructure including Data Centers, Office Connectivity, PCG Cloud Infrastructure, Telecom, Email, and Personnel Productivity Tools. In 2018, Rich changed his focus from Infrastructure and is now overseeing the Employee Experience Team as Chief Technology Officer focusing on increasing productivity, building efficiencies, and improving how the business operates on a daily basis. Rich has 30 years of IT Experience that has included all IT disciplines and services. In addition to holding roles as CIO and CTO, Mr. Talaber has also been an entrepreneur, General Manager, Vice President of Professional Services and CEO. Throughout his career, he has been involved in M&A, Corporate Governance, Competitive Strategy, and Corporate Strategy in general. Mr. Talaber has served in the Nuclear program in the United States Navy as well as a Data Procession Officer in the United States Marine Corps. Prior to Joining PCG, Mr. Talaber was a Cloud Strategy and Transformation Consultant working with many large Cloud Providers and Cloud Consumers on product strategy and IT Transformational strategies. Prior to that, Mr. Talaber was the first CTO for VCE after serving in the CTO Office at VMware for four years.
Corporate PMO Manager / Corporate Technology
Mr. Taylor has more than 25 years of information technology (IT) experience spanning most IT disciplines and services. This has included being the lead project manager on many large scale and complex systems integration and implementation projects within the public and private sector. Most recently, Mr. Taylor managed the Project Management Office (PMO) for a $2 billion child support automation project and a $450 million offender management project. All of these automation efforts have included change management and process redesign components in addition to the technical aspects of the project.