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The annual American Public Human Services Association (APHSA) IT Solutions Management (ISM) Conference brings together leaders from the public and private sectors to share ideas and information related to health and human services initiatives. Public Consulting Group (PCG) is a proud partner of APHSA and a Gold Sponsor at this year’s show. For over 35 years, PCG has been dedicated to one pursuit—providing solutions that matter. PCG offers services across various health and human services initiatives. We look forward to engaging with state agencies in discussions focused on broad topics related to health and human services.
Our Services
Come visit us!
Visit us at Booth #806 to learn more about how PCG’s services can assist you across the full life cycle of any health and human services project that you may have. Get in touch with our team and we’ll find a time to connect at the conference.
Meet Our Team at ISM!
Kathy Fallon | Practice Area Director, Human Services
- Improving the business of government by bringing solutions that are research informed, reality tested, and fiscally responsible
- Commissioner on the Public Employee Retirement Administration Commission (PERAC)
- Vice Chair of the Board of Trustees of Hartwick College
Sylvia Mitchem | Director, Technology Consulting
- WIC program Management Information Systems (MIS) management
- SNAP, TANF, Child nutrition service technology planning
- Independent Verification and Validation (IV&V)
Nathan Grossman | Manager, Human Services
- Comprehensive Child Welfare Information System (CCWIS)
- Grants Management & American Rescue Plan Act (ARPA) management
- Home and Community-Based Services (HCBS)
- Part C - Early intervention
Rupam Chokshi | Manager Associate Services, Human Services
- Product management (strategy, roadmap, lifecycle, prioritization)
- Digital transformation, content management, process automation, mobility, and AI
- Business plan, product positioning, and pricing
Tony Ong, MBA, MS | Manager Business Development, Human Services
- Business and partnership development
- TANF program operations and policy
- Fiscal and revenue optimization strategy
Laurie Thornton | Vice President, Technology Consulting
Areas of Expertise:
- Health and human services systems modernization
- Feasibility studies, advanced planning, and procurement support
- Fiscal administrator services
Paul Wertheim | Vice President, Technology Consulting
Areas of Expertise:
- Child support enforcement system modernization
- Integrated eligibility system (IES) modernizations related to Medicaid, SNAP, TANF, and child care
- Independent Verification and Validation (IV&V)
David Lumpkins | Senior Advisor, Health
- SNAP, TANF, and Medicaid eligibility and fraud detection data management services
- Post Public Health Emergency (PHE) Medicaid eligibility redetermination services
- Pre-eligibility fraud detection development and capturing program savings information
Zane Wyrick, MBA, PMP | Senior Consultant, Human Services
- Early childhood cost and rate setting
- Early intervention and childcare technology
- Project Management Office (PMO)
Tim Northrup | Consultant, Technology Consulting
- Child support enforcement Management Information Systems (MIS)
- Medicaid Management Information Systems (MIS) Independent Verification and Validation (IV&V)
- WIC program EBT implementation management
Jessica Decker | Consultant, Human Services
- Grant distribution for childcare
- Foster care
- Quality assurance, communications, and training development
Erica Myers | Consultant, Technology Consulting
- WIC Program Management Information Systems Management
- Independent Verification and Validation (IV&V)
- Health and Human Services Systems Modernization
Nicole Good | Project Manager, Human Services
- Certification and licensing business processes and IT support
- Systems development life cycle (SDLC) project management for early intervention, eligibility, certification, and licensing programs
Michelle Fox | Project Manager, Human Services
- CCWIS planning and implementation
- Feasibility studies, advanced planning, and procurement support
- Project Management Office (PMO)
- HCBS business processes and IT support
Basti Colette | Business Systems Analyst, Human Services
- Office of Child Development and Early Learning (OCDEL)
- Financial analysis
- Child welfare