NAWB Forum 2020

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The annual American Public Human Services Association (APHSA) IT Solutions Management (ISM) Conference brings together leaders from the public and private sectors to share ideas and information related to health and human services initiatives. Public Consulting Group (PCG) is a proud partner of APHSA and a Gold Sponsor at this year’s show. For over 35 years, PCG has been dedicated to one pursuit—providing solutions that matter. PCG offers services across various health and human services initiatives. We look forward to engaging with state agencies in discussions focused on broad topics related to health and human services.

Our Services


Come visit us!

Visit us at Booth #806 to learn more about how PCG’s services can assist you across the full life cycle of any health and human services project that you may have. Get in touch with our team and we’ll find a time to connect at the conference.

Meet Our Team at ISM!

Sean Huse

Kathy Fallon | Practice Area Director, Human Services

  • Improving the business of government by bringing solutions that are research informed, reality tested, and fiscally responsible
  • Commissioner on the Public Employee Retirement Administration Commission (PERAC)
  • Vice Chair of the Board of Trustees of Hartwick College

Connect with Kathy




Geno Astarita

Sylvia Mitchem | Director, Technology Consulting

  • WIC program Management Information Systems (MIS) management
  • SNAP, TANF, Child nutrition service technology planning
  • Independent Verification and Validation (IV&V)

Connect with Sylvia



Tony Curatola

Nathan Grossman | Manager, Human Services

  • Comprehensive Child Welfare Information System (CCWIS)
  • Grants Management & American Rescue Plan Act (ARPA) management
  • Home and Community-Based Services (HCBS)
  • Part C - Early intervention

Connect with Nathan


Andrew Heaney

Rupam Chokshi | Manager Associate Services, Human Services

  • Product management (strategy, roadmap, lifecycle, prioritization)
  • Digital transformation, content management, process automation, mobility, and AI
  • Business plan, product positioning, and pricing

Connect with Rupam



Brian Nagy

Tony Ong, MBA, MS | Manager Business Development, Human Services

  • Business and partnership development
  • TANF program operations and policy
  • Fiscal and revenue optimization strategy

Connect with Tony


Mark English

Laurie Thornton | Vice President, Technology Consulting

Areas of Expertise:

  • Health and human services systems modernization
  • Feasibility studies, advanced planning, and procurement support
  • Fiscal administrator services

Connect with Laurie


Jackie Phan

Paul Wertheim | Vice President, Technology Consulting

Areas of Expertise:

  • Child support enforcement system modernization
  • Integrated eligibility system (IES) modernizations related to Medicaid, SNAP, TANF, and child care
  • Independent Verification and Validation (IV&V)

Connect with Paul


Rhonda Brinkoeter

David Lumpkins | Senior Advisor, Health

  • SNAP, TANF, and Medicaid eligibility and fraud detection data management services
  • Post Public Health Emergency (PHE) Medicaid eligibility redetermination services
  • Pre-eligibility fraud detection development and capturing program savings information

Connect with David



Mike Horowitz

Zane Wyrick, MBA, PMP | Senior Consultant, Human Services

  • Early childhood cost and rate setting
  • Early intervention and childcare technology
  • Project Management Office (PMO)

Connect with Zane


Ruben Ramos

Tim Northrup | Consultant, Technology Consulting

  • Child support enforcement Management Information Systems (MIS)
  • Medicaid Management Information Systems (MIS) Independent Verification and Validation (IV&V)
  • WIC program EBT implementation management

Connect with Tim



Salil Shibad

Jessica Decker | Consultant, Human Services

  • Grant distribution for childcare
  • Foster care
  • Quality assurance, communications, and training development

Connect with Jessica



Sylvia Mitchem

Erica Myers | Consultant, Technology Consulting

  • WIC Program Management Information Systems Management
  • Independent Verification and Validation (IV&V)
  • Health and Human Services Systems Modernization

Connect with Erica 



Bobby D’Olympio

Nicole Good | Project Manager, Human Services

  • Certification and licensing business processes and IT support
  • Systems development life cycle (SDLC) project management for early intervention, eligibility, certification, and licensing programs

Connect with Nicole



LeAnne Scott

Michelle Fox | Project Manager, Human Services

  • CCWIS planning and implementation
  • Feasibility studies, advanced planning, and procurement support
  • Project Management Office (PMO)
  • HCBS business processes and IT support

Connect with Michelle 


Kristie Marshall

Basti Colette | Business Systems Analyst, Human Services

  • Office of Child Development and Early Learning (OCDEL)
  • Financial analysis
  • Child welfare 

Connect with Basti