Participant Direction

PCG Public Partnerships

Public Partnerships, LLC (PPL), a PCG company, helps state, county, and local public agencies deliver a Participant-directed service model that allows individuals with disabilities and their families to make their own choices about what services they receive, how services are delivered and by whom, within their budgets.

 

PPL has designed a wide array of services that support consumer direction. Each program is designed to meet the needs of program participants along with the financial controls required by public agencies.

 

PPL operates programs that serve more than 38,000 consumers in 21 states; we manage $500 million annually. PPL designs, implements, and manages consumer-directed programs that support a wide range of participants, including

• Adults and children with developmental disabilities
• Children with serious mental illness and their families
• Older adults at risk of nursing home placement
• Adults with HIV/AIDS
• Adults with traumatic brain injuries
• Children with autism and their families

Designing and supporting a consumer-directed service model requires new ways of doing business. PPL offers a comprehensive approach that includes

• State-wide launch teams that provide on-site participant enrollment in programs;
• Financial operations including budget management, payroll processing, federal and state and local tax filings, accounts payable, Medicaid claiming;
• Customer service center and monthly reports to assist participants with managing their individual budgets;
• Support staff that work with participants on budget development, purchasing decision, and hiring;
• Best practices technology, including websites that allow participants to manage their budgets and expenditures, review provider qualifications and download Federal and state tax forms.