Last Updated: November 9th, 2017
Table of Contents:
- 2. User-Generated Content; Submissions
- 3. Prohibited Activities
- 4. Intellectual Property Rights
- 5. Third-Party Sites and Content
- 6. Site Management
- 8. Term and Termination
- 9. Amendments and Modifications
- 10. Disputes between Users
- 11. Disputes with PCG
- 12. Disclaimers
- 13. Limitation of Liability
- 14. Indemnification
- 15. Notices
- 16. User Data
- 17. Miscellaneous
- 18. Contact PCG
PCG makes no representation that the Site is appropriate or available in locations other than where it is operated by PCG. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject PCG to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so at their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
C. Parental Control
The Site is not directed towards children under 13 years of age, and PCG does not knowingly collect information from children under 13 years of age. Pursuant to 47 USC § 230(d), PCG hereby notifies you that parental control protections such as computer hardware, software, and filtering services are commercially available which may assist you in limiting access to material that may be harmful to minors. You are encouraged to conduct independent research of parental control products, if such products are desired. PCG does not recommend or endorse any parental control product and specifically disclaims liability for the ineffectiveness of any parental control product acquired by you or for any damages incurred by you or your minor children in using any such product in conjunction with the Site.
D. Acceptance of Terms
YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT BY CONTINUING TO USE THE SITE. IF YOU DO NOT AGREE TO ABIDE BY THIS AGREEMENT OR TO MODIFICATIONS THAT PCG MAY MAKE TO THIS AGREEMENT IN THE FUTURE, YOU MAY NOT USE OR ACCCESS OR CONTINUE TO USE OR ACCESS THE SITE.
2. User-Generated Content; Submissions
A. User-Generated Content
PCG may, but in no event shall be obligated to, provide you with the ability to generate content by submitting comments to the Site and/or responding to comments that are submitted by others and posted on the Site. You should not submit information that you consider confidential. You are prohibited from submitting to this Site: (1) any information that in the opinion of PCG is false, defamatory, obscene, violent, threatening, pornographic, racist, hateful, or otherwise objectionable; (2) any information that is subject to the copyright of a third party and not “fair use;” or (3) any information that could give rise to civil or criminal liability. PCG reserves the right to review your comments prior to posting, and to exclude any comment for any reason or no reason, at PCG’s sole discretion. PCG also reserves to right to remove from the Site any of your posted comments, or to terminate your ability to submit comments to the Site, at any time for any reason or no reason, at PCG’s sole discretion. PCG disclaims any liability related to any User-generated content, whether such liability arises under the laws of copyright, trademark, libel, privacy, obscenity, or any other law.
If PCG terminates or suspends your ability to generate content for any reason, you are prohibited from generating content from a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of such third party. In addition to terminating or suspending your ability to generate content, PCG reserves the right to take appropriate legal action, including without limitation, notice, or liability, pursuing civil, criminal, and injunctive redress.
No business relationship is created by the use of the Site or the submission of comments or materials to PCG. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information about the Site or PCG Services (“Submissions”) provided by you to PCG are non-proprietary and non-confidential, and that PCG (as well as any designee of PCG) shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
3. Prohibited Activities
You may not access or use the Site for any other purpose other than those for which PCG makes it available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by PCG. Prohibited activity includes, but is not limited to:
- Attempting to bypass any measures of the Site designed to prevent or restrict access to the Site, or to any portion of the Site.
- Attempting to impersonate another user or person.
- Criminal or tortious activity.
- Deciphering, decompiling, disassembling, or reverse engineering any of the software comprising or in any way making up a part of the Site.
- Deleting the copyright or other proprietary rights notice from any PCG Content (as defined in Section 4 below).
- Engaging in any automated use of the Site, such as using any data mining, robots, or similar data gathering and extraction tools.
- Except as may be the result of standard search engine or Internet browser usage, using or launching, developing, or distributing any automated system, including, without limitation, any spider, robot (or “bot”), utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
- Harassing, annoying, intimidating, or threatening any PCG employee or agent.
- Interfering with, disrupting, or causing an undue burden on the Site or the networks or services connected to the Site.
- Making any unauthorized use of the Site, including without limitation collecting usernames and/or email addresses by electronic or other means for the purposes of sending unsolicited email.
- Systematic retrieval of data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from PCG.
- Tricking, defrauding, or misleading PCG or other users, including without limitation in an attempt to learn sensitive information such as passwords.
- Using any information obtained from the Site in order to harass, abuse, or harm another person.
- Using of the Site as part of any effort to compete with PCG or to provide services as a service bureau.
- Using the Site in a manner inconsistent with any and all applicable laws and regulations.
4. Intellectual Property Rights
The contents on the Site (“PCG Content”) and the trademarks, service marks, and logos contained therein (“Marks”) are owned by or licensed to PCG, and are subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. PCG Content includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics. All PCG graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, common law trademarks, and/or trade dress of PCG in the United States and/or any other countries. PCG’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of PCG.
B. Limited License
PCG Content on the Site is provided to you “AS IS” for your information and personal use only and may not be used, copied, reproduced, aggregated, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of PCG. Provided that you are eligible to use the Site, you are granted a limited, non-exclusive, and revocable license to access and use the Site and any PCG Content to which you have properly gained access in accordance with this Agreement and solely for your personal non-commercial use. If and to the extent that you print or transmit any PCG Content, all PCG indicia of ownership and rights appearing on such content must be maintained, and the Site must be cited as the source. In no event, however, are you permitted to copy or use PCG Content for commercial purposes competitive to PCG. PCG reserves all rights not expressly granted to you in and to the Site and PCG Content and Marks.
PCG may revoke its consent to you under this Section or any other permission granted to you under this Agreement at any time and for any reason or no reason. You agree that if PCG so requests, you shall take immediate action to cease using and remove any usage of PCG Content, regardless of whether doing so would cause a loss to you.
5. Third-Party Sites and Content
A. Third-Party Sites and Third-Party Content
This website contains (or you may be sent through this Site) links to other websites (“Third-Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Sites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by PCG, and PCG is not responsible for any Third-Party Sites accessed through the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Sites or any Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Site or any Third-Party Content does not imply approval or endorsement thereof by PCG.
B. Accessing Third-Party Sites and Third-Party Content
If you decide to leave the Site and access any Third-Party Site or to use or install any Third-Party Content, you do so at your own risk and you should be aware that PCG’s terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases or other transactions that you make through Third-Party Sites will be through other websites and from other companies, and PCG takes no responsibility whatsoever in relation to such purchases or other transactions which are exclusively between you and the applicable third party.
C. Linking to the Site
Other web sites may link to the Site, on the condition that the linking site notify the Site Administrator in advance, before the link is established. The linking site must not remove or obscure PCG proprietary notices, must not “frame” the Site or otherwise suggest that the content is not the property of PCG, and must not contain material that is illegal or that is offensive in the sole judgment of PCG. The link must be removed immediately and without objection upon PCG’s request, which may be for any reason or for no reason.
6. Site Management
PCG reserves the right, but in no event shall have the obligation, to:
- Monitor the Site for violations of this Agreement.
- Take appropriate legal action against anyone who, in PCG’s sole discretion, violates this Agreement, including without limitation, notice, or liability, reporting such User to law enforcement authorities.
- In PCG’s sole discretion and without limitation, notice, or liability, refuse, restrict access to or availability of, or disable (to the extent technologically feasible) any User’s contribution or any portion thereof that may violate this Agreement or any PCG policy.
- In PCG’s sole discretion and without limitation, notice, or liability, remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to PCG’s systems.
- Otherwise manage the Site in a manner designed to protect the rights and property of PCG and others and to facilitate the proper functioning of the Site.
8. Term and Termination
This Agreement shall remain in full force and effect upon your first use the Site and thereafter until termination. You may terminate your use of or participation on the Site at any time, for any reason.
B. Termination by PCG
WITHOUT LIMITING ANY OTHER PROVISION OF THIS AGREEMENT, PCG RESERVES THE RIGHT TO, IN PCG’S SOLE DISCRETION, AND WITHOUT NOTICE OR LIABILITY, DENY YOU ACCESS TO AND USE OF THE SITE FOR ANY REASON OR FOR NO REASON AT ALL, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THIS AGREEMENT, OR OF ANY APPLICABLE LAW, OR REGULATION, AND PCG MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE, AND DELETE ANY CONTENT OR INFORMATION THAT YOU HAVE POSTED AT ANY TIME, WITHOUT WARNING, IN PCG’S SOLE DISCRETION.
C. Blocking Access
In order to protect the integrity of the Site, PCG reserves the right at any time in its sole discretion to block certain IP addresses from accessing the Site.
Any provisions of this Agreement that, in order to fulfill the purposes of such provisions, need to survive the termination or expiration of this Agreement, shall be deemed to survive for as long as necessary to fulfill such purposes.
9. Amendments and Modifications
A. To Agreement
You agree that you will periodically check the Site for updates to this Agreement. PCG may modify this Agreement at any time without notice and any such modifications shall be effective after posting. When amendments are made, the “Last Updated” date at the top of this Agreement will be updated accordingly. You agree to be bound to any changes to this Agreement when you continue to use the Site after any such modifications become effective.
B. To Site
PCG reserves the right to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. You agree that PCG shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.
10. Disputes between Users
If there is a dispute between Users of this Site, or between Users and any third party, you understand and agree that PCG is under no obligation to become involved in such matter. In the event that you have a dispute with one or more other Users, you hereby release PCG, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed, and undisclosed, arising out of or in any way related to such disputes and/or the Site.
11. Disputes with PCG
A. Governing Law; Jurisdiction
This Agreement and all aspects of the Site shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law provisions. With respect to any disputes or claims not subject to informal dispute resolution or arbitration (as set forth below), (1) you agree not to commence or prosecute any action in connection therewith other than in the state and federal courts located in Suffolk County, Commonwealth of Massachusetts, (2) you hereby consent to personal jurisdiction in such state and federal courts, and (3) you waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods is excluded from this Agreement. Additionally, application of the Uniform Computer Information Transaction Act (UCITA) is excluded from this Agreement. In no event shall any claim, action, or proceeding by you related in any way to the Site be instituted more than two (2) years after the cause of action first arose.
B. Informal Resolution
To expedite resolution and control the cost of any dispute, controversy, or claim related to this Agreement (“Dispute”), you and PCG agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one party to the other.
C. Binding Arbitration
If you and PCG are unable to resolve a Dispute through informal negotiations, either you or PCG may elect to have the Dispute (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. YOU UNDERSTAND THAT ABSENT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) and in accordance with the Expedited Procedures in those Rules. The determination of whether a Dispute is subject to arbitration shall be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. Your arbitration fees and your share of arbitrator compensation shall be governed by the JAMS Rules and, where appropriate, limited by the JAMS Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless required to by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as mutually agreed otherwise, the arbitration will take place in Suffolk County, Commonwealth of Massachusetts. Except as otherwise provided in this Agreement, you and PCG may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
You and PCG agree that any arbitration shall be limited to the Dispute between PCG and you individually. To the full extent permitted by law: (1) no arbitration shall be joined with any other; (2) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (3) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
E. Exceptions to Informal Negotiations and Arbitration
You and PCG agree that the following Disputes are not subject to any of the above provisions concerning informal negotiations and binding arbitration: (1) any Disputes seeking to enforce or protect, or concerning the validity of any of your or PCG’s intellectual property rights; (2) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (3) any claim for injunctive relief. If any portion of this Section 11 is found to be illegal or unenforceable, then neither you nor PCG will elect to arbitrate any Dispute falling within that portion of this Section found to be illegal or enforceable and any such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and you and PCG agree to submit to the personal jurisdiction of that court.
A. No Endorsement
PCG cannot control the nature of all the content available on the Site. By operating the Site, PCG does not represent or imply that PCG endorses any blogs, contributions, or other content available on or linked by the Site, including without limitation content hosted on third-party websites or provided by third-party applications, or that PCG believes any particular contributions, blogs, or other content to be accurate, useful, or non-harmful. PCG does not control and is not responsible for unlawful or otherwise objectionable content that you may encounter on the Site or in connection with any contributions. PCG is not responsible for the conduct, whether online or offline, of any User of the Site.
Information on the Site may contain typographical errors, inaccuracies, or omissions that may relate to descriptions of PCG Services, pricing, availability, and various other information. PCG reserves the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.
C. No Warranties
YOU AGREE THAT YOUR USE OF THE SITE WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, PCG, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PCG MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:
- ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS.
- PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE.
- ANY UNAUTHORIZED ACCESS TO OR USE OF PCG’S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE.
- ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSFERRED TO OR THROUGH THE SITE.
- ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.
D. Third Parties
PCG DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND PCG WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
13. Limitation of Liability
A. Limitation of Liability
IN NO EVENT SHALL PCG OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BY LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR PCG SERVICES, EVEN IF PCG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
B. Certain Jurisdictions
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.
C. California Residents
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
You agree to defend, indemnify, and hold PCG, its subsidiaries and affiliates, and their respective officers, agents, partners, and employees harmless from and against, any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your contributed content, use of the Site, and/or arising from a breach of this Agreement and/or your breach of any of the terms and conditions of this Agreement.
B. Assumption of Defense
Notwithstanding the foregoing, PCG reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify PCG, and you agree to cooperate, at your expense, with PCG’s defense of such claims. PCG will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon being aware of it.
Except as explicitly stated otherwise, any notices given to PCG shall be given by email to the address listed in the contact information below. Any notices given to you shall be given to the email address associated with your contributed content or submission to PCG, or such other address as each party may specify. Notice shall be deemed to be given twenty-four (24) hours after the email is sent, unless the sending party is notified that the email address is invalid. PCG may also choose to send notices by regular mail.
B. Copyright Infringement
If you believe that any Site content (including, but not limited to, a User comment) infringes a valid copyright, you agree to notify the Site Administrator (as set forth in Section 19 below) and include the following information:
- A description of the copyrighted material that you believe has been infringed.
- A description of the Site location(s) where the material at issue can be found.
- Your name, address, telephone number, and email address.
- Your relationship to the copyright owner.
16. User Data
PCG may, but in no event shall be obligated to, maintain certain data that you transfer to the Site for the purpose of the performance of the Site, as well as data relating to your use of the Site. Although PCG performs regular routine backups of data, you are primarily responsible for all data that you have transferred or that relates to any activity you have undertaken using the Site. You agree that PCG shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against PCG arising from any such loss of corruption of such data.
A. Entire Agreement
This Agreement constitutes the entire agreement between you and PCG regarding your use of the Site.
B. No Waiver
PCG reserves all rights afforded to it under this Agreement as well as under the provisions of any applicable law. The failure of PCG to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision.
C. Titles and Headings
The section titles and headings in this Agreement are for convenience only and have no legal or contractual effect.
This Agreement may not be assigned by you without PCG’s express written consent. PCG may assign any or all of its rights and obligations to others at any time without providing notice to you.
E. Force Majeure
PCG shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond PCG’s reasonable control.
This Agreement operates to the fullest extent permissible by law. If any provision or part of a provision of this Agreement is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.
G. No Business Relationship
There is no joint venture, partnership, employment, or agency relationship created between you and PCG as a result of this Agreement or your use of the Site.
H. No Legal Advice
Articles, information, and other materials or content posted on the Site are not intended to be and do not constitute legal advice under any circumstances, and no attorney-client relationship is formed with you or with any other person.
Upon PCG’s request, you will furnish PCG with any documentation, substantiation, or releases necessary to verify your compliance with this Agreement.
You agree that this Agreement will not be construed against PCG as the drafter of this Agreement.
K. Electronic Agreement
You hereby waive any and all defenses you may have based on the electronic form of this Agreement and the lack of signing by the parties hereto to execute this Agreement.
18. Contact PCG
A. Contact Information
For further information regarding the Site or to resolve a complaint regarding the Site please contact PCG at set forth below:
Web Site Administrator
Public Consulting Group, Inc.
148 State Street, 10th floor
Boston, MA 02109
Phone: (617) 426-2026
Fax: (617) 426-4632
B. California Residents
If any complaint with us is not satisfactorily resolved and you are a California resident, you can contain the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at (916) 445-1254.