PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. Our seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations.

What We Do

Early Childhood

Strong communities are built on a strong foundation. Quality early education and child care programs set children on a trajectory for success. We can help.

Children & Youth

Our youngest citizens are our most vulnerable—they’re also our future. We can help you ensure they get the quality services they need to reach their full potential.

Public Assistance

With the right support system, our most vulnerable populations can build a foundation for the future. We can help you achieve your program goals.

Workforce & Economic Development

To be globally competitive, communities need a well-trained, well-developed workforce.  Our team will help get you there. 

Aging & Disability

When seniors and people with disabilities are more independent and integral members of the community, everyone benefits. PCG can help you make it happen.

News & Perspectives

Human Services - Incident Management

62 days ago

State and local human services organizations have an obligation to ensure the safety of vulnerable individuals under their care. Unfortunately, insufficient oversight related to out-of-date policies or inadequate systems can leave this obligation unfulfilled. Two federal reports issued in January 2018 highlight gaps in program oversight for vulnerable populations and the importance of effective incident management...

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CDC issues new report on the growing opioid crisis

73 days ago

On March 6, 2018, the Centers for Disease Control and Prevention (CDC) released a report which shows that from July 2016 - September 2017, hospital emergency department visits for opioid overdoses rose about 30 percent in 52 reporting jurisdictions in 45 states. They rose 54 percent in large cities, and 70 percent in mid-western states.

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A New Era of Charitable Contributions

77 days ago

A recent article in Governing Daily indicates that the recent tax law “could result in a $1 billion blow to social services.”  This is a potentially huge loss of income for nonprofits organizations, many of whom serve abused and neglected children within the child protection system. The article indicates that one of the reasons that people donate to a nonprofit is for the tax benefit.

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Trends defined through most recent Adoptions and Foster Care Analysis Reporting System (AFCARS) data

116 days ago

The latest compilation of data from the AFCARS report demonstrates a double digit increase in the number of children within the foster care system over the last 10 years. A critical factor in that increase relates to the current opioid epidemic, which is affecting all states and their child welfare agencies.  Of the 437,465 children in the foster care system during Federal Fiscal Year (FFY) 2016, approximately 68.1% (or 296,643) of the children were placed as a result of drug abuse or neglect...

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Budget – Money Is Not the Problem but It’s Not the Solution Either

125 days ago

For the past decade, funding has been a challenge at every level of government—local, state, and federal. The recession of 2008 was a particularly difficult time for funding across all levels of government, but it was arguably most difficult on the child welfare system as many jurisdictions had to deal with budget cuts brought about by reduced revenue. At the time, state and local government had to review priorities and determine its highest responsibility for prioritizing the distribution of reduced funds.

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Office of Inspector General (OIG) releases audits on multiple states

194 days ago

Congress requested the OIG conduct audits regarding the proper reporting, investigation, and resolution of allegations or referrals of abuse and neglect of children in the foster care system. In recent months, the OIG of the U. S. Department of Health and Human Services (HHS) ...

 

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Meet Our Team

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Kathy Fallon

Practice Area Director / Human Services

Ms. Fallon has worked in government and government consulting for more than 25 years and has expertise with funding sources including but not limited to TANF Medicaid, Title IV-E, CCDF, WIA...

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Katie Bright

Associate Manager / Human Services

Katie Bright is an associate manager within the Human Services’ Child Welfare and Youth Services team. Katie’s career at PCG began in 2002, when she started working within the Massachusetts...

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Jamie Kilpatrick

Associate Manager / Human Services

Jamie Kilpatrick, an Associate Manager in PCG's human services division, currently leads the New York State Bureau of Early Intervention State Fiscal Agent project, overseeing the fiscal management and...

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Jennifer MacBlane

Associate Manager / Human Services

Jennifer MacBlane, Associate Manger, with PCG, has over 20 years of experience in human services, government, and government consulting. She has been employed by PCG for more than 11 years and she specializes in child welfare and human services...

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Beth Osborne

Associate Manager / Human Services

Beth Osborne, an Associate Manager in the Boston office, has worked with child welfare and juvenile justice agencies across the country to implement fiscal and policy solutions to help improve outcomes of the children, youth and families for over thirteen years...

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Jill Reynolds

Manager / Human Services

Ms. Reynolds leads the Employment and Income Maintenance Services and Early Childhood centers of excellence for PCG Human Services. She provides strategic leadership and support for...

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Jason Clifford

Chief Technology Officer / Human Services

Jason Clifford joined Public Consulting Group in 2014 as its CTO for the Human Service practice, responsible for the technology strategy and implementation. Prior to joining Public Consulting Group...

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Brian Howells

Manager / Human Services

Mr. Howells has been working in government and public sector consulting for more than 11 years. Focused on employment and public assistance programs, Mr. Howells has led a number of engagements...

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Deborah Joffe

Associate Manager / Human Services

Deborah Joffe, PMP, is an Associate Manager at PCG. Ms. Joffe has extensive experience leading consulting jobs for human services agencies around the country, including engagements providing... 

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Tony Ong

Business Development Manager / Human Services

Mr. Ong is helping PCG lead the way to developing next-generation human service programs nationally, notably with publicly funded employment services and workforce development programs. Mr. Ong...

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